Local Charities team up to offer new support service for Flood Victims

on Tuesday, 15 November 2016. Tags Blackhall Road, CancerCare, Counselling, Flood support, Kendal, Kendal Gateway, Lakes Centre, Storm Desmond

CancerCare and another Kendal charity have joined forces to launch a new support service to help crisis hit residents back on their feet, 12 months after Storm Desmond.

Thanks to a £15,000 grant received from the Cumbria Community Foundation, CancerCare and Age UK South Lakeland will provide free specialist support to help anyone still experiencing emotional distress following last year’s devastating floods.

The new service will run until the end of June 2017 and will enable both adults and children the chance to access up to six free sessions with a qualified Counsellor, or a course of complementary therapy such as a relaxing massage, at CancerCare's Lakes Centre on Blackhall Road in Kendal. Free transport is also available for those unable to travel to the centre.

Kim Keith, Lakes Centre Administrator at CancerCare says;

“Last year’s terrible flooding had a massive impact on people’s lives, and whilst many had good support from family & friends to help them recover, others have struggled and are still finding it extremely tough."

Flooding can challenge even the hardiest of people and we’ve already seen a number of clients struggling with additional issues such as a cancer diagnosis or bereavement. People really have been tested to their limits.

As the first anniversary approaches, people will already be experiencing a variety of emotions: some people will be excited to be back in their homes; others might find it quite frightening; and many are still anxiously waiting to go home.  If you need someone to talk to, or just like the thought of having a nice massage to take your mind off things, then do get in touch. We’re here to help.”

Mrs June Page from Kendal recently accessed the service and said;

“I had the pleasure of having a six sessions of Indian Head Massage after my home was flooded last December. Since then, I’ve had to move twice, so when I heard what CancerCare was offering I jumped at the chance. It was just what I needed - something relaxing after such a stressful time.”

Alison Dixey and Kim Keith from CancerCare resized

Alison Dixey, Head of Client Services at CancerCare (pictured left alongside Kim Keith) says;

“This is a great example of collaboration between two local charities who have worked together to support the flood relief efforts since last year. Research also suggests that many people only recognise they need some help months and sometimes a year or more after the event, so with the first anniversary of the floods fast approaching, we are delighted to provide support at this important time and help bring long term benefits to those affected.”

CancerCare currently provide a number of free services for local families affected by the impact of cancer, including support groups and range of complementary therapies. With two dedicated centres in Lancaster and Kendal, the unique local charity has helped over 25,000 people across North Lancashire & South Lakeland throughout the past 33 years.

To find out more about the new Flood Support service, please contact Kim Keith, Lakes Centre Administrator at CancerCare on 01539 735 800, email This email address is being protected from spambots. You need JavaScript enabled to view it. or, pick up a leaflet from the Kendal Gateway Centre.